How do I create or update multiple Trainees using a CSV file?

To create or update several Trainees at once:

1. Go to the User Management page.
2. Click the Create via CSV button.
3. Before uploading your file, download the Sample CSV Template provided on the page.
4. Use this template to structure your data. The format must match exactly, or the upload will fail.
5. Fill in your user data in the template.
6. Upload the completed CSV file.
7. Click Check file to proceed.
8. A confirmation window will appear: it will show you whether there were any errors.
9. Once the data is read successfully, click Update users or Create users.
10. If successful, the updated or new users will immediately appear in the User Table.